The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Use effective communication skills
|
|
Apply principles of effective communication, with an understanding of communication processes and factors that facilitate and inhibit communication Completed |
Evidence:
|
Use communication skills to enhance or promote effective interactions Completed |
Evidence:
|
Use effective communication as a basis for developing skills in therapeutic communication Completed |
Evidence:
|
Deliver information clearly, clarified, timely and in accordance with the situation Completed |
Evidence:
|
Apply a respectful and confidential communication manner at all times Completed |
Evidence:
|
Use health terminology correctly in written and verbal communication with clients, family, carers and colleagues, using accurate spelling and pronunciation Completed |
Evidence:
|
Comply with legal requirements for client documentation and use Australian/UK/English medical terminology Completed |
Evidence:
|
Communicate with client, carer and health care personnel
|
|
Maximise opportunities for staff to involve clients, family and carers in their care and treatment Completed |
Evidence:
|
Actively encourage clients, family and carers to share their information Completed |
Evidence:
|
Demonstrate politeness, respect and empathy to clients, family and carers Completed |
Evidence:
|
Provide a caring, sensitive, confident and reassuring manner in all interactions with clients Completed |
Evidence:
|
Refer to appropriate personnel when complicated situations are outside the role of the Enrolled/Division 2 nurse Completed |
Evidence:
|
Take into account the roles and responsibilities of various health care personnel involved in communicating in complicated situations Completed |
Evidence:
|
Complete all documentation detailing complicated and difficult situations complying with legal requirements Completed |
Evidence:
|
Identify and apply appropriate communication strategies and techniques in a number of varying complicated situations Completed |
Evidence:
|
Effectively address constraints to communication
|
|
Identify actual and potential constraints to effective communication Completed |
Evidence:
|
Recognise difficulties in communication, possible causes and resolve using appropriate communication skills and techniques Completed |
Evidence:
|
Identify early signs of potential complicated or difficult situations and report or implement strategies as directed by the registered nurse Completed |
Evidence:
|
Clarify and address the issues and needs of people taking into account differing cultures, religious practices, language, physical disability and emotional state Completed |
Evidence:
|
Evaluate effectiveness of communication
|
|
Document and report outcomes of communication strategies Completed |
Evidence:
|
Refer to appropriate health personnel when situation is outside own role and responsibility Completed |
Evidence:
|
Assist in assessing the effectiveness of communication strategies Completed |
Evidence:
|
Effectively use the principles and processes of open disclosure
|
|
Be aware of the principles and process of open disclosure in a health care environment Completed |
Evidence:
|
Communicate effectively with clients after an adverse event Completed |
Evidence:
|
Address own role and responsibilities in relation to open disclosure in line with organisation policies and procedures Completed |
Evidence:
|
Use information technology
|
|
Use computers and related information technology to support nursing practice Completed |
Evidence:
|
Comply with organisation protocols for electronic communication with clients, family and carers Completed |
Evidence:
|
Use information technology to access data appropriate to own role and organisation requirements Completed |
Evidence:
|
Give and receive feedback for performance improvement
|
|
Use feedback as a tool to achieve performance improvement Completed |
Evidence:
|
Use appropriate language and a respectful manner to accept and act upon feedback in relation to performance improvement Completed |
Evidence:
|